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3- PROCESS

What tasks need doing & how should info flow?

Tasks and Procedures: CREATE CHECKLISTS!!
- E-Business Project Planning Process: (web sites, etc.)
  - current vs. best practices then plan your ideal
- Content Gathering & Review Process
  - Legal Issues: Sign-off; Web rights (all media in perpetuity), Copyright assignments, even for kids and discussion groups!, Freedom of speech; External links research
  - Content: Accuracy check; Brand consistency across marcom
- Technical Web Implementation Process
  - Development: Formal process like TD-84-1’s Information System LifeCycle
  - Technical Review: www.cast.org/Bobby, www.WebSiteGarage.com
  - Usability Testing: ADA; navigation; multi-browser; utility
  - Implications: online forms vs. email before big campaigns, capacity planning (e.g., Victoria’s Secret server collapse)

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3- PROCESS

What tasks need doing & how should info flow?

Tasks and Procedures: CREATE CHECKLISTS!!